What’s included
- Airport pickup & initial groceries
- Local SIM, bank account & transit card setup
- Accommodation search guidance & lease basics
- City orientation: routes, safety, student discounts
- Emergency helpline (first 30 days)
Coverage by country/city
USACanadaUKGermanyAustraliaIreland
Major student hubs (examples): BostonNew YorkTorontoVancouverLondonManchesterBerlinMunichSydneyMelbourneDublin
Don’t see your city? We’ll try to match you with a nearby native/local mentor.
Typical 30-day settling-in plan
- Day 0–2: Airport pickup, groceries, SIM
- Day 3–7: Bank account, transit card, campus registration pointers
- Week 2: House visits & lease basics
- Week 3: City orientation & essential apps
- Week 4: Check-in + next-steps (part-time, communities)
Frequently Asked Questions
Who are the mentors?
Screened natives/locals with prior experience helping incoming students in their city.
Is airport pickup guaranteed?
Yes in covered cities with 48-hour notice; alternatives are arranged if slots are full.
How long is the helpline active?
30 days from arrival; extended support plans are available.
Get post-landing support
Tell us your arrival city and date—we’ll match you with a native/local mentor.